Answers to The Shops FAQs

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We feature over 200 shops here at The Shops on West Ridge. There is so much to see and enjoy at The Shops we encourage you to stop in.

We are open year round for your shopping pleasure. Including extra holiday hours in December.

We have plenty of parking.

We are Wheel Chair Accessible.

We offer a professional delivery service, available to anywhere in Upstate New York.

We accept Cash, Visa, Discover, Mastercard and our Shops Gift Certificates!

Our gift certificates never expire. Truly the perfect gift.

The Shops on West Ridge is open Thursday - Sunday from 10 am - 6 pm.

Please visit us at 3200 W Ridge Rd Rochester NY 14626 or call (585) 368-0670 and we can answer any other questions you might have.

Be sure to check out our Event Calendar for all the fun!

A Word About Family and Our Hours Of Operation

As you know many stores have in recent years decided to open on Thanksgiving to get a jump on Black Friday Sales. It has been and will continue to be our policy here at The Shops to remain closed on Thanksgiving Day. We feel this is a day to be with family and friends, to pause and give thanks for the many blessings we have in this country. Our hope is that you will agree and then come and visit us when we reopen at 10 a.m. the Friday after Thanksgiving. Our shopkeepers, all 150 of them are grateful for your patronage during the holiday season and throughout the year. Here is a listing of the days we will close during the holiday months.

  • Easter Sunday: Closed. Happy Easter!
  • Thanksgiving Day: Closed all day. Happy Thanksgiving!
  • Black Friday: Open normal hours 10am - 6pm.
  • Christmas Eve: We will be open from 10am - 2pm for last minute shoppers.
  • Christmas Day: Closed. Merry Christmas!
  • New Years Eve: Open normal hours 10am - 6pm.
  • New Years Day: Closed. Happy New Year!